FAQ

1- How to search products?

Search for products by entering the product name or keyword into theSearch Barat the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

2- How much is shipping?

Shipping is free and we have worldwide coverage!

3- How long does shipping take?

Our ability to keep prices low is dependent upon less expensive shipping options, and since our highly demanded stock is based all over the world - it usually takes 2-4 weeks for your package to arrive. Since we source different products from different locations, multi-product orders may arrive as separate packages.

 Location Estimated Shipping Time
United States 9-27 business days (19 days average)
Canada, Europe, Middle East, Asia 15-35 business days (24 days average)
Australia, New Zealand 7-14 business days (10 days average)

Mexico, Central America, South America, South Africa

20-60 business days(30 days average)

4- Can I get express shipping?

Yes! In most cases you can pay an additional fee for express shipping. Please contact us at support@almostartist.com with any inquiries regarding faster shipping.

5- I have a discount code. How do I use it?

See below image! All discount codes can be entered after clicking "checkout" on the cart page.

6- Who runs AlmostArtist and where are you located ?

Founded by a small group of creatives, we supply like minded people with essential tools of their trade at the best possible prices. We're a passionate group based out of Belgium.

7- Where do our products come from?

AlmostArtist is partnered with merchants, artisans, and manufacturers from all over Asia and Europe.

8- What payment options do you accept?

You can pay with all major credit cards or paypal. We don't accept cash on delivery or other means.

9- What is your returns policy?

Please contact us at support@almostartist.comif you're not 100% satisfied with your purchase or have any problem what-so-ever. We'll happily refund or replace your purchase :) 

10- What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

  • The item you ordered did not arrive within the time promised by the seller.
  • The item you received was not as described.
  • The item you received that was assured to be genuine was fake.